Terms of Service
The terms governing your use of Creatos
2025/12/13
Introduction
These Terms of Service ("Terms") govern your access to and use of Creatos, an AI-powered content creation platform operated by CreatorFlow ("Creatos", "we", "us", or "our"). By accessing or using the Services, you agree to these Terms as well as our Privacy Policy and Cookie Policy.
If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.
Description of Service
Creatos is an AI-powered content creation platform that allows you to:
- Create content workflows using visual drag-and-drop tools
- Import sources from various formats (text, URLs, YouTube, images)
- Generate content using AI models
- Export and manage your created content
Account Registration
To use Creatos, you must:
- Create an account with accurate and complete information
- Be at least 13 years old (or the minimum age required in your jurisdiction) and able to form a binding contract
- Safeguard your account credentials
- Notify us immediately of any unauthorized access
You are responsible for all activities that occur under your account.
Subscription and Billing
- Free Tier: Limited features and credits as described on our pricing page
- Paid Plans: Monthly or yearly subscriptions with additional features and credits
- Auto-Renewal: Paid plans renew automatically until canceled
- Credits: AI generation may use credits; unused credits may expire based on your plan
- Taxes: Taxes may be added where required
- Refunds: Subscription fees are generally non-refundable except as required by law
Acceptable Use
You agree NOT to use Creatos to:
- Generate illegal, harmful, or offensive content
- Infringe on intellectual property rights
- Distribute malware or harmful code
- Attempt to reverse engineer our AI systems
- Resell or redistribute access to Creatos
- Violate any applicable laws or regulations
- Bypass security, rate limits, or access controls
- Submit sensitive personal data (e.g., health, biometric, children’s data) unless necessary and you have a lawful basis to do so
Content Ownership
For purposes of these Terms, "Content" includes the materials you submit to the Services (including sources you upload or import, prompts or instructions, and workflow configurations) ("Input") and the content generated by the Services ("Output").
- Your Input: You retain any rights you have in your Input, and you are responsible for ensuring you have all necessary rights to submit it.
- License to Us: You grant Creatos a limited, non-exclusive license to host, store, process, reproduce, and transmit your Input solely to operate and provide the Services, including sending Input to third-party AI providers when you request AI features.
- Output: Subject to these Terms, as between you and us, you own the Output you receive from the Services. Output may not be unique and may be similar to output generated for other users.
AI Features and Disclaimers
- AI-generated Output may be incorrect, incomplete, or misleading.
- You are responsible for reviewing and verifying Output before using or publishing it.
- Do not rely on Output as legal, medical, financial, or other professional advice.
Intellectual Property
The Creatos platform, including its design, features, and technology, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute our platform without permission.
Third-Party Services
The Services may integrate with third-party services (such as payment processors, authentication providers, and AI model providers). Your use of those services may be governed by their own terms and policies, and we are not responsible for third-party services.
Service Availability
Creatos is provided "as is" without warranties. We do not guarantee:
- Uninterrupted or error-free service
- Specific AI output quality or accuracy
- Compatibility with all devices or browsers
We may modify, suspend, or discontinue features with reasonable notice.
Limitation of Liability
To the maximum extent permitted by law, Creatos shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Issues with third-party services or AI providers
Our total liability is limited to the amount you paid in the past 12 months.
Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.
Indemnification
You agree to indemnify and hold Creatos harmless from claims arising out of your use of the Services or your Content, including claims that your Input or your use of Output violates a third party’s rights or applicable law.
Termination
- You may cancel your account at any time from your settings
- We may terminate accounts that violate these Terms
- Upon termination, your data will be handled in accordance with our Privacy Policy
Changes to Terms
We may update these Terms with reasonable notice. Continued use after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by the laws of France, without regard to conflict of law principles.
Contact Us
If you have questions about these Terms, please contact us at:
Email: hello@creatos.io
Contact form: /contact
Last updated: December 13, 2025